Migrating Legacy CRMs: Case Studies on Cloud Transition Failures and Successes

Authors

  • Ayesha Bibi Independent Researcher Peshawar, Pakistan (PK) – 25000 Author

Keywords:

CRM migration, legacy systems, cloud computing, organizational change, digital transformation, IT strategy, case studies, Author Name, Scopus, Springer, Journal Name, Wissira, Journal Short Form, Wissira Press, Wissira Research Lab, Research Gate, SSRN, ISSN, Academia, UGC Care, PubMed, WOS

Abstract

The migration of legacy Customer Relationship Management (CRM) systems to cloud platforms is a critical challenge for organizations aiming to modernize and improve operational efficiency. While cloud adoption offers scalability, cost-effectiveness, and accessibility, many transitions fail due to improper planning, technical constraints, and organizational resistance. This paper examines case studies of both successful and failed CRM cloud migrations, identifying key factors influencing outcomes. The study highlights best practices, common pitfalls, and strategies to mitigate risks in cloud transitions. 

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Published

2024-07-08

Issue

Vol. 1 No. 3 (2024): Jul-Sep 2024

Section

Articles

How to Cite

Migrating Legacy CRMs: Case Studies on Cloud Transition Failures and Successes . (2024). International Journal of Engineering Research in Big Data Systems, 1(3), Jul (18-21). https://ijerbds.org/index.php/ijerbds/article/view/16